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Susan Howard, CISSP
Vice President, ICS/OT and Cybersecurity
Michael Baker is a recognized leader in control systems cybersecurity, serving a wide array of critical infrastructure sectors such as defense industrial base, rail and transportation, manufacturing, energy, dams, and water and wastewater treatment. Our approach is rooted in cyber-informed engineering, blending technical expertise with strategic foresight to address the evolving challenges of digital transformation.
We understand that operational technology (OT) systems—like SCADA networks, facility-related control systems and smart infrastructure—require specialized protection beyond traditional information IT capabilities. Our certified cybersecurity professionals and control systems engineers work collaboratively to design resilient architectures and implement robust security protocols that safeguard essential services and assets.
Our portfolio of services includes comprehensive risk and vulnerability assessments, cybersecurity commissioning and SCADA master planning. We apply industry standards such as NIST SP 800 series, UFC 4-010-06 and ISA/IEC 62443 to ensure compliance and effectiveness across federal, state, and local requirements.
Notable projects include OT protection services for federal clients such as the U.S. Army Corps of Engineers (USACE), Naval Facilities Engineering Systems Command (NAVFAC) and the Department of Energy (DOE). These engagements demonstrate our ability to deliver scalable, sector-specific solutions that mitigate cyber risks while supporting operational continuity.
Beyond technical execution, Michael Baker builds long-term partnerships with clients by offering strategic guidance and adaptive solutions. Our Secure Intelligent Solutions (SIS) practice integrates cybersecurity early in the design phase to reduce future risks and costs, while our Integrated vertical ensures that infrastructure remains secure, agile, and compliant. Whether supporting water utilities, transit agencies, or military installations, our team is committed to protecting the physical and digital integrity of the systems that power our communities. Through innovation, collaboration, and a deep understanding of regulatory landscapes, we continue to lead the charge in securing America’s critical infrastructure.