Strategic Communications & Design

Engaging Communities. Strengthening Outcomes.

The Strategic Communications & Design team of public engagement professionals partners with clients to turn complex projects into meaningful conversations. Guided by our mission to provide outreach, impactful creative media and project management, we help clients engage stakeholders, enhance project outcomes and deliver innovative solutions that strengthen communities and connect people and projects.

Delivering Results

We combine creativity, strategy and technology to ensure every voice is heard and every message resonates. Our comprehensive approach includes:

• Strategic Communications
  Crafting clear, compelling narratives and visual references that reflect project goals and community values.
• Program Management Support
  Detailed tracking, follow-up and deliverable management to support project managers in staying on task with communications and outreach deliverables.
• Quality Assurance and Reporting
  Providing meticulous proofing and report development to ensure accuracy, clarity and professionalism in all deliverables.
• Creative Media, Design and Branding
  Producing dynamic graphics, videos, branding and digital content that simplify complex information and inspire action.

• Digital Marketing and Social Media
  Creating targeted content campaigns, content calendars, graphics and analytics to amplify outreach and measure impact.
• Stakeholder Engagement Framework
  A project engagement strategy customized for each client to foster trust through clear, inclusive outreach.
• Multilingual Outreach
  Delivering inclusive communication by providing translation and interpretation services that ensure language is never a barrier to engagement.
• Public Meetings, Focus Groups and Workshops
  Facilitating interactive forums that foster dialogue, gather insights and build consensus through well-structured, accessible events.
• Web Development and Interactive Survey Tools
  Building user-friendly websites and digital platforms that enhance accessibility and engagement.

Capabilities

From meeting facilitation and conflict resolution to branding, video production and report development, our team offers a full suite of services to support every phase of the project.

• Events and Public Meetings: Virtual, hybrid, in-person sessions and focus groups
• Program Management: Oversee schedules, budgets and deliverables
• Planning & Research: Needs assessments and stakeholder analysis
• Writing & Report Development: Formatting final publication-ready documents
• Communications Planning & Tools: Surveys, Mentimeter and engagement materials
• Media Relations: Press kits and interview preparation
• Social Media: Strategy, messaging and performance metrics
• Digital Marketing: Paid advertising and campaign development
• Branding: Logo design and style guides
• Graphic Design: Infographics, mapping and report layout
• Web Development: Website design and StoryMaps

Why It Matters

Effective communication is the cornerstone of successful projects. By integrating strategic messaging with creative design, we help clients build stronger connections, make informed decisions and create lasting community impact.