Engineering expertise has always been Michael Baker’s competitive advantage. However, in today’s rapidly evolving landscape, expertise alone is no longer enough. The firms that will define the next decade of infrastructure, technology and government services are those that can put the right knowledge in front of the right professional, at the right moment, on the right project.
Our Technology team at Michael Baker International recently unveiled Titan, a bold new proprietary enterprise AI platform that is doing exactly this. We are redefining how our firm works by putting decades of hard-earned expertise and today’s most advanced AI models directly into the hands of our more than 6,000 engineers, architects and scientists.
By embedding AI into the fabric of our everyday work, rather than treating it as a standalone tool, Michael Baker is evolving into an AI‑native technology engineering firm, one that scales information and expertise in real time to deliver smarter decisions, faster delivery and more resilient outcomes for our clients and the communities we serve.
A Platform for Engineering the Future
Built as a secure, model-agnostic operating layer on Microsoft Azure, Titan allows our teams to instantly tap firmwide knowledge, rapidly make sense of complex data and collaborate across disciplines in real time. What sets Titan apart is its ability to let our employees build and share purpose‑built AI agents, thus turning individual expertise into collective advantage at scale.
Users can engage with Titan with confidence, knowing that all interactions, project data, client information and proprietary methodologies remain within our firm’s managed cloud environment. No data is retained by external AI providers. No client-sensitive content leaves Michael Baker’s secure perimeter, making deep, substantive use of the platform possible.
For example, utilizing Titan, a transportation engineer’s workflow agent becomes available to the entire transportation practice, or a program manager’s proposal analysis tool is accessible to every capture team in the firm, safely and securely. The result is a secure, firmwide ecosystem where expertise travels freely, collaboration accelerates and the full strength of our people is brought to every challenge.
For our clients and the communities we serve, Titan means better outcomes delivered with greater speed, consistency and confidence. By enabling our teams to surface the most relevant expertise, insights and lessons learned at the exact moment they are needed, Titan helps reduce risk, shorten delivery timelines and improve decision-making across complex programs. The result is infrastructure and public service solutions that are more resilient, more responsive and more closely aligned with real-world needs, from safer transportation networks and more sustainable water systems to stronger federal and community facilities. In amplifying the collective expertise of our people, Titan directly enhances the value we deliver to the places and people who rely on our work every day.
Designing Titan from Idea to Impact
Michael Baker has built a deep reservoir of infrastructure expertise across disciplines including transportation, water, environmental, aviation, federal, facilities and more. That knowledge lives in many places: in systems, in documents and most importantly, with the people who deliver our work every day. In an organization with unparalleled levels of expertise, the challenge lays in how to unlock it quickly, connect it across disciplines and apply it at the speed today’s projects demand.
When large language models emerged, our team saw an opportunity to rethink what was possible. Rather than adopting a generic AI tool, we set out to design a secure, enterprise‑wide platform purpose‑built around our people, our collective knowledge and our clients’ needs. That vision became Titan: an AI operating layer that transforms decades of institutional knowledge into real‑time insight.
When we began developing Titan, there was no established playbook for building an enterprise AI platform of this kind within an engineering consulting firm. The development journey required bringing together technology, legal, information security, human resources and operational leadership in ways the firm had not previously coordinated at this depth or pace.
We knew that Michael Baker’s AI transformation was not a side project or a pilot program. It required a fundamental rewiring of how our people access knowledge, how they collaborate across disciplines and how they deliver outcomes.
A Business-Led Roadmap
Titan’s development was driven by a business-led roadmap, not a technology mandate. We identified real workflow friction points across our engineering disciplines:
- Time-consuming proposal research
- Fragmented access to technical precedents
- Manual synthesis of regulatory requirements
- The challenge of capturing and transferring expertise across large, distributed project teams
The platform was piloted with real users across multiple disciplines before broad rollout, with adoption supported by Michael Baker’s AI Champions Network, Communities of Practice and a structured AI learning and development program developed in partnership with leading academic institutions. This bottom-up adoption model, where professionals discover, build and share AI capabilities organically within a governed environment, is what drives the compounding returns Titan is designed to produce.
When early users engaged with a prototype of the platform, they quickly moved beyond basic search and synthesis. They immediately used it for complex technical analysis, proposal development, regulatory research and cross-discipline problem solving. That signal was clear: Titan could become a platform on which we build an entirely new way of working.
Looking Ahead: The Future of Titan
With Titan now available to our entire team, we have reached a milestone, not our destination. The platform’s roadmap includes a CUI-compliant version for our federal and defense clients, deeper integration with our project management and CRM systems, and the continued expansion of the internal agent marketplace as Michael Baker professionals build and contribute discipline-specific tools.
The most anticipated near-term capabilities include Titan’s integration with our digital twin platform, creating a unified AI and spatial intelligence environment for infrastructure asset management and the continued development of Titan’s proposal intelligence capabilities, drawing on our indexed library of thousands of successful project proposals.
While adoption continues to grow, building deep, habitual engagement remains a priority. Platform improvements are only part of our larger roadmap. We will continue to invest in Michael Baker’s AI Champions Network, Communities of Practice and professional development will remain central to making Titan not just available to our workforce, but genuinely transformative for every member of our team who uses it.
We have created something I believe will change how Michael Baker serves our clients, and how we define what a technology-focused, future-forward engineering consulting firm can be.